McKenzie Sheppard was born and raised in West Texas and started her journey into real estate at the age of 18. She served as an administrative assistant to one of Lubbock’s top producing agents, where she learned the importance of system and communication. When transitioning from assistant to agent, McKenzie found her home within Progressive Properties.
During her years as an active buyers agent, she customized her systems and processes for keeping the clients, as well as all cooperating parties involved and up to date for a seamless transaction. In 2017, she felt the need to step away from sales and focus on helping agents achieve their goals as the office transaction coordinator & office manager.
Over the next two years, McKenzie tweaked and perfected the system to be used by agents not only in her office, but across the state. In 2018, she ventured into the world as an independent transaction coordinator, which led to the start of her company, Totality Coordinating. After just two years in business, McKenzie expanded Totality into all of the major market areas in Texas.
In 2020, McKenzie stepped back and started to focus on her true passion, which is helping agents create through coaching and mentoring through systems and processing.
When she’s not spending time with her family (husband Colby and daughters Magnolia & Jolee) you can find her running through her neighborhood, crafting in her office or out in the horse barn with her girls. McKenzie has had the privilege of sitting on her local HOA Board of Directors, as well as numerous committees throughout her local real estate association and national real estate support community. She has been asked to speak at multiple different platforms throughout the real estate support community on creating and systemizing processes for agents, teams and brokerages. McKenzie is a huge supporter of the March for Dimes organization as her youngest, Jolee, was born prematurely at just 25 weeks.
McKenzie strives every day to make every experience a learning experience, not only for herself but also for her agents. She lives by the saying, “Never stop learning, never stop growing.”